Privacy policy

Your Privacy Matters at Labyrinthias
This Privacy Policy describes how Labyrinthias collects, uses, and safeguards your personal information when you interact with Labyrinthias. We are the data controller of the information you share with us. You can reach us at info@labyrinthias.com or at our mailing address: 3206 Avenue J, Santa Fe, TX 77510, United States.

Data We Collect and Why

  • Order Details: We collect your name, shipping address, email, and phone number to fulfill your order, deliver your package, and process returns. (Legal basis: Performance of a contract).

  • Payment Information: We use secure third-party processors for Visa, MasterCard, and PayPal transactions. We do not store your full credit card details on our servers. (Legal basis: Performance of a contract).

  • Technical Data: We collect standard IP addresses, browser types, and site activity to keep our website secure, prevent fraud, and improve your shopping experience. (Legal basis: Legitimate interest).

  • Marketing Preferences: If you opt-in to our emails, we use your email address to send updates. You can unsubscribe at any time. (Legal basis: Consent).

Third-Party Sharing
We do not sell, rent, or trade your personal information. We only share data with trusted third parties essential to running our business: payment processors, shipping carriers, and website hosting providers. These partners are only given the information necessary to perform their specific tasks.

Your Rights (GDPR & CCPA/CPRA)
Depending on your location, you may have specific rights regarding your personal data:

  • GDPR (EU/EEA/UK): You have the right to access, correct, delete, restrict, or object to the processing of your data, as well as the right to data portability and to withdraw consent.

  • CCPA/CPRA (California): You have the right to know what personal information we collect, to request its deletion, to correct inaccuracies, and to opt out of the sale or sharing of your data. Note: We do not sell or share your personal information as defined by the CCPA.

To exercise any of these rights, please email us at info@labyrinthias.com with the subject line "Privacy Request." We will verify your identity and respond within 30 days.

Cookies & Data Retention
We use essential cookies to keep your shopping cart functional. We may also use analytics cookies to track site performance; you can block these through your browser settings. We retain order records for up to 7 years to comply with tax laws, and technical logs for 90 days.

Children's Privacy
Our store is intended for adults purchasing items for children. We do not knowingly collect personal data directly from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Policy Updates
If we make changes to this policy, we will update the date on this page. Significant changes affecting how we use your data will be communicated via email.