We are here to help. Whether you need advice on choosing the right puzzle for your child's age, want to check the status of a delivery, or need to start a return, our support team is ready to assist you.
How to Reach Us
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Email: info@labyrinthias.com
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Phone: +1 (917) 445-9327
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Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
We aim to reply to all emails within one business day. If you call outside of our business hours, please leave a voicemail, and we will return your call on the next business day.
Our Mailing Address
Labyrinthias
3206 Avenue J,
Santa Fe, TX 77510, United States
How to Help Us Help You
To ensure we can resolve your issue quickly, please include the following details in your message:
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For order or delivery inquiries: Your order number and the email address used at checkout.
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For returns: Your order number, a brief note that you want to return the item, and a clear photo of the product. (Please contact us before shipping anything back—we will provide your free return label).
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For product questions: The exact name or link of the item you are asking about.
Data Privacy Requests
If you are reaching out to exercise your GDPR or CCPA privacy rights, please put "Privacy Request" in the subject line of your email so it reaches the correct department immediately.